Online payment info:
The three payment options for checkout at factorysound.com are VISA, MasterCard and PayPal.
Factory Sound uses Secure Socket Layer (SSL) to protect the security of your MasterCard or VISA details during online transactions. We do not keep your credit card details on file. There is no surcharge for VISA or MasterCard transactions completed online at factorysound.com
When you finish the transaction, you will receive an email confirmation of your order within a couple of minutes.
At our online checkout, you can choose to select PayPal as your method of payment. Checking this option will take you to your own PayPal account, where the transaction details will be filled in and ready to go for you - all you need to within the PayPal portal is choose to pay either with your PayPal account, or using a credit card via PayPal. Once you confirm the transaction in PayPal, you will be taken back to our checkout, where you can finish the transaction. You will receive an email confirmation of your order within a couple of minutes.
In store payment info:
When making a payment for goods in store at Factory Sound, we accept EFTPOS, VISA, Mastercard, American Express, Business Cheque (may be subject to Telecheck verification), Cash, and FlexCommercial (especially useful for technology purchases).
We do not store any MasterCard or VISA card details on file at Factory Sound. To make a transaction in store using VISA or MasterCard, the original cardholder must be present. There is no surcharge for VISA and MasterCard transactions.
Please note: if you cannot make it into Factory Sound, and are making a transaction via telephone or email, you will be required to provide us with a scanned transmission of your credit card and drivers license.
For EFTPOS transactions in store, select Cheque or Savings, key in your pin and you're done. No surcharge. Simple.
Cash Transactions: Factory Sound accepts Australian Legal Tender in store.
Factory Sound offers the ability to pay via American Express (AMEX) Card. Transactions using AMEX can only be carried out in store by the original cardholder. Due to higher merchant fees in comparison to VISA and MasterCard, there is a 2.5% surcharge for all American Express transactions. There is no surcharge if you choose to use VISA or MasterCard.
Payment via cheque: Factory Sound accepts in-store payment by Business Cheque, which may be subjected to an on-the-spot TeleCheck procedure.
Factory Sound is an Authorised FlexiCommercial approved vendor. See us in store for more details on how FlexiCommercial can be a swift and simple way of updating technology for your small business.