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    Customer testimonials

    Factory Sound
    Factory Sound
    4.7
    Based on 194 reviews
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    brad everybrad every
    06:31 05 Dec 23
    Elliot the best customer service agent in the business. But the whole staff are a shining example of how service should be.
    Marinos KatsanevasMarinos Katsanevas
    01:39 03 Dec 23
    Derek HaferDerek Hafer
    06:17 30 Nov 23
    Always friendly service here. Knowledgeable staff with well priced products
    Peter BonfiglioPeter Bonfiglio
    07:39 05 Nov 23
    Very helpful and professional.
    Matt IsaacsMatt Isaacs
    05:39 18 Oct 23
    Went in to get a wireless system for my trumpet. Jason got me sorted on the spot and hooked me up with a better price than was available online. Thanks team!
    Jaymz HingertJaymz Hingert
    22:22 05 Sep 23
    Great service
    John NardozzaJohn Nardozza
    02:38 20 Jul 23
    Quick service and reasonable price. Angus was helpful and transparent.20/07/23 Update. I had an issue with some equipment that I purchased from these guys, and true to form, they were supportive and gave me consistent feedback on the progress of my concern. Elliot and Darren were incredibly committed to getting me a satisfactory result. I have recommended Factory Sound to my mates because I actually believe that they will be taken care of.
    Sean McSean Mc
    11:36 26 Jun 23
    After my experience on the weekend and again today - I would definitely recommend 100%... I am so happy with my pa speakers. The staff are so helpful!
    Conor DunneConor Dunne
    05:12 20 May 23
    The only place to buy pro audio gear from. Been coming here for over 20 years, and a lot of the same staff still look after me. Says a lot about their business. The best service, advice and gear every single time. If they don’t have it, they’ll get it for you. No need to worry about pricing, theirs is ALWAYS the best. All the staff go out of their way to help you, and will always get back to you. Cant’ recommend this place enough, 5 stars doesn’t seem like enough.
    john lowndesjohn lowndes
    06:34 03 Apr 23
    Really nice guys to deal with really know that stuff about the equipment and will not steer you towards a more expensive product if you don't need it
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    Locations

    MEL 75-85 York St, South Melbourne VIC 3205

    SYD 2/552-560 Church St, North Parramatta NSW 2151

    Store Hours

    Weekdays 9:30am – 6:00pm
    Saturdays 10:00am – 4:00pm
    Sundays Closed

    Contact

    Proud sponsor of St. Kilda Football Club

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